Centre for Learning

Six Sigma Yellow Belt

This Six Sigma training course is designed to give individuals an understanding of the Six Sigma Methodology and the tools within the DMAIC problem solving process. The role of the Six Sigma Yellow Belt is to be an effective team member by supporting Six Sigma Black and Green Belts in their process improvement projects.

Features of this course

  • Clear, practical, explanation of the DMAIC improvement method: Define, Measure, Analyse, Improve, Control.
  • Major tools and concepts explained visually, so that participants understand what they are, and why they are important.
  • The essential impact of teamwork on the effectiveness of process improvement projects.
  • How Six Sigma is organised – who does what and how projects are selected and managed.

Who should attend Six Sigma Yellow Belt training?

People who need…
… an introduction to Six Sigma
… to join or assist teams lead by Six Sigma Green and Black Belts.

Course Program

This two-day workshop has been designed for team members and others who need a practical understanding of the concepts of Six Sigma.

A series of activities is used to explain the basic philosophy, the ‘DMAIC’ method and the major tools.

Explanations are practical and visual rather than theoretical so that the workshop will appeal to a wide range of potential Six Sigma team members, and tools can be easily applied back in the workplace.

The lessons will be reinforced by a series of tasks and through discussion of participants own projects.



  • Where Six Sigma came from and why it was developed
  • The “DMAIC” improvement method
  • The need for teamwork to achieve improvements

Six Sigma Organisation

  • Roles of champions, process owners, black belts, green belts, yellow belts.
  • Project selection and the need for it to address a future problem
  • Team formation

DMAIC overview

Major tools and concepts are understood by actively using them to improve a model process.


  • Joining a team
  • The importance of focusing on key issues to make progress


  • Discovering possible influencing factors, or ‘x’s
  • Collecting data
  • Assessing the process for stability and capability in “sigmas”


  • How visual tools can be used to search for the ‘levers’ that drive a process
  • Run charts for identifying spikes and step changes
  • Scatter plots for showing relationships
  • Value added and non value added operations
  • Cycle time and the ‘critical path’


  • Design of experiments overview, including the importance of following the pre planned sequence of trials
  • Creative techniques and the solution matrix


  • Anticipating potential problems
  • Verifying success
  • Process control and error proofing to maintain the gains

Team skills

  • The project charter
  • Consensus
  • Team member roles in meetings

Planning a real project

How to contribute to planning a real project in your own workplace, including project definition and baseline measures.


The program will be presented by Alan Long, and Glenda Crawford.
Alan is a Chartered Statistician (Royal Statistical Society) with many years experience in business and industry, and a reputation for explaining complex techniques in a practical, understandable, and useful way.

Glenda is a specialist in behavioural, communication and interpersonal skills with a BSc(Hons) and an MBA from London Business School. She has the reputation of taking theoretical principles and helping delegates apply them to their own management practices.


$1,200 excluding GST ($1,320 including GST). Fee includes Yellow Belt Manual, computer spreadsheet files for data analysis, lunch & refreshments. Please refer to our standard terms & conditions on our registration page.


Six Sigma Yellow Belt training will be conducted in both Melbourne and Perth.


Participants will receive a Certificate of Attendance

Articulation into other CFL programs

Completion of this Yellow Belt program is equivalent to Module 1 of our Green Belt course. Participants who have completed the CFL Yellow Belt course may join our Green Belt course at Module 2.

If they wish to receive a Green Belt certificate of competence based on practical project work, they must bring evidence of their process improvement activities together with data and charts, when they join Green Belt Module 2.

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